Privacy policy

Last updated: January 30, 2026

Aroid Asia (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or purchase products from Aroid Asia.

1. Information We Collect

We collect personal information that you voluntarily provide when you:

Place an order
Register an account
Contact our customer support
Subscribe to newsletters or promotional updates

The information may include:

Name
Email address
Shipping and billing address
Phone number
Payment details (processed securely by third-party payment providers)
Purchase history and preferences

2. Automatically Collected Information

When you browse our website, certain information may be collected automatically, such as:

IP address
Browser type and device information
Pages viewed and interaction behavior
Cookies and similar tracking technologies

This information is used to analyze site usage and improve user experience.

3. How We Use Your Information

Your information may be used for the following purposes:

Processing and delivering orders
Communicating order status and customer service support
Improving our products, services, and website performance
Sending promotional emails (only if you opt in)
Detecting and preventing fraudulent activity
Complying with applicable laws and regulations

4. Disclosure of Information

We do not sell, trade, or rent your personal information to third parties.

Your information may be shared with trusted service providers only when necessary to:

Complete payment transactions
Ship and deliver orders
Manage email communications
Fulfill legal or regulatory requirements

All third-party partners are required to maintain data confidentiality.

5. Payment Information Security

All payments are processed through secure third-party payment gateways. Aroid Asia does not store or have direct access to your full payment information.

6. Cookies and Tracking Technologies

We use cookies to:

Ensure essential website functionality
Monitor website performance and traffic
Enhance marketing effectiveness

You may disable cookies via your browser settings, but some site features may not function properly.

7. Data Retention

We retain personal information only as long as necessary to:

Complete transactions
Meet legal, tax, and accounting requirements
Resolve disputes and enforce agreements

8. Your Privacy Rights

Depending on your location, you may have rights to:

Request access to your personal data
Request correction or deletion of your data
Unsubscribe from marketing communications at any time

To exercise these rights, please contact us directly.

9. International Data Processing

Your information may be processed or stored in countries outside your own. We take reasonable steps to ensure that your data is handled securely and in accordance with this Privacy Policy.

10. External Links

Our website may include links to third-party websites. Aroid Asia is not responsible for the privacy practices or content of those external sites.

11. Children’s Privacy

Aroid Asia does not knowingly collect personal data from children under the age of 13. If such data is identified, we will promptly remove it upon request.

12. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be effective immediately upon posting the revised policy on this page.

13. Contact Information

If you have questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: aroidasia@gmail.com
📩 Contact Page: Contact Us