To check the progress of your order, we will update the information to a spreadsheet. Go check out on this link below:
https://aroidasia.com/order-progress
Here’s a breakdown of the steps involved in every order. Our sole purpose is to ensure accountability for your order and to make sure the process runs smoothly, so your plants can arrive in excellent condition—safe and healthy
1. Ekspor Permit
We ensure every plant shipment complies with international regulations. From submitting PTK Online and SIPMENTAN to obtaining the Phytosanitary Certificate, we handle all the required documentation. Rest assured, your plants will reach their destination legally and without any delays.
2. Lab Checking
Our lab check process ensures that every plant meets the highest export standards, confirming they are free from pests, diseases, mites, bacteria, and more. Inspections are conducted by the Agricultural, Fishery, and Animal Quarantine Agency. Upon completion, a lab check result is issued to determine the plant's eligibility for export. This process is a crucial requirement for obtaining the Phytosanitary Certificate.
3. Phytosanitary
After packing, the plants are taken to the Agricultural, Fishery, and Animal Quarantine Agency for a physical inspection. This step verifies that the plants align with the Phytosanitary Certificate application. Once confirmed, the Phytosanitary Certificate is issued, marking the plants as ready for international shipment.
4. Shipped
Your plant package has been shipped from the courier and assigned an AWB (Air Waybill) number for tracking. Sit back and relax—your plants are on their way to you!
5. In Transit
Your plant package is on its way, and we’re keeping a close eye on every step of the journey. If any urgent issues come up, we’ll notify you immediately and provide a solution. Rest assured, your order is progressing, and we’re dedicated to ensuring it arrives safely. We kindly ask you to stay prepared and available as we complete this process together.
6. Delivered
We’re excited to let you know that your plant package has been successfully delivered. Please inspect the package to confirm everything arrived in excellent condition. Thank you for choosing us, and if you have any questions or need assistance, don’t hesitate to reach out!